Privacy Policy
Nest Software Pvt. Ltd. (“Nest Software”, “we”, “us”, or “our”) operates Inssure, an Institute Management System available through https://Inssure.io/ and its associated application/platform.
Inssure helps educational and training institutes manage enquiries, admissions, students, fees, attendance, courses, batches, trainers, communications, and reports through a cloud-based platform.
This Privacy Policy explains how we collect, use, store, and protect information when you visit our website, create an Inssure account, use our services, start a free trial, or purchase a subscription.
By using Inssure, you acknowledge that you have read and understood this Privacy Policy.
Information We Collect
Depending on how you use Inssure, we may collect the following categories of information:
Account and Contact Information
When you register for an account, request a consultation, or contact us, we may collect:
- Name
- Institute/organisation name
- Email address
- Mobile/telephone number
- Login credentials
- Business or institute-related information
- Information provided through enquiry or consultation forms
Institute and Operational Information
When using Inssure, you or your authorised users may enter information relating to your institute, including:
- Student information
- Course and batch information
- Admission and enquiry information
- Attendance records
- Fee and payment-related records
- Trainer information
- User and role information
- Communication records
- Documents or other information entered or uploaded by authorised users
The institute using Inssure is generally responsible for determining what information is entered into the platform and how that information is used.
Payment Information
When you purchase or upgrade an Inssure subscription, payment processing may be handled through third-party payment service providers such as Razorpay.
We do not intend to store complete card, banking, UPI, or other sensitive payment credentials on our own systems where such information is processed directly by the payment provider.
Payment information may be subject to the privacy policies and terms of the relevant payment service provider.
Technical and Usage Information
We may automatically collect certain technical information when you access our website or application, such as:
- IP address
- Browser type and version
- Device information
- Operating system
- Login and access information
- Pages or features accessed
- Date and time of access
- Usage and interaction information
- Error and diagnostic information
This information may be used to maintain, secure, monitor, and improve Inssure.
Cookies and Similar Technologies
We may use cookies and similar technologies to:
- Keep users logged in
- Maintain session functionality
- Remember preferences
- Understand website usage
- Improve website and application performance
- Detect security issues
- Analyse traffic and usage patterns
You may configure your browser to refuse certain cookies. However, disabling cookies may affect some features of the website or application.
How We Use Information
We may use collected information to:
- Create and manage Inssure accounts
- Provide the Inssure platform and related services
- Provide free trials
- Process subscriptions and payments
- Process plan upgrades or changes
- Provide onboarding and customer support
- Respond to enquiries and consultation requests
- Communicate important service-related information
- Maintain and improve the platform
- Monitor system performance and security
- Detect, prevent, and investigate fraud, abuse, or unauthorised activity
- Comply with applicable legal and regulatory requirements
- Develop and improve our products and services
We do not sell personal information to third parties for their independent marketing purposes.
Information Provided by Institutes
Inssure is designed for use by educational and training institutes.
If an institute enters student, parent, trainer, employee, or other individual information into Inssure, the institute is responsible for ensuring that it has the appropriate authority, consent, or other lawful basis required to collect and use that information.
Institutes should also ensure that users are provided with appropriate notices regarding the processing of their information.
Sharing of Information
These may include:
- Payment processors
- Cloud hosting and infrastructure providers
- Communication and messaging service providers
- Analytics and monitoring providers
- Security and technology service providers
- Professional advisers
- Government authorities or law enforcement agencies where required by applicable law
Third-party service providers may process information only as necessary to provide their services or as otherwise permitted by applicable law.
Payment Processing
Inssure may use Razorpay or other authorised payment processors to process subscription payments.
When making a payment, you may be redirected to or interact with the payment processor’s systems. Payment information handled by the payment processor is subject to that provider’s applicable terms and privacy policy.
Nest Software does not guarantee the security or availability of third-party payment systems and is not responsible for their independent processing practices.
Data Security
We take reasonable technical and organisational measures to protect information against unauthorised access, alteration, disclosure, misuse, or destruction.
However, no internet-based service can guarantee absolute security. You acknowledge that transmission and storage of information online involves certain risks.
Users are responsible for maintaining the confidentiality of their account credentials and should immediately notify us if they suspect unauthorised access to their account.
Data Retention
We retain information for as long as reasonably necessary to:
- Provide the services
- Maintain business and transaction records
- Meet contractual obligations
- Resolve disputes
- Enforce agreements
- Comply with legal, tax, accounting, or regulatory requirements
- Protect our legitimate business interests
When information is no longer required, we may delete, anonymise, or securely dispose of it, subject to applicable legal and contractual requirements.
Account and Data Responsibility
The organisation that creates and administers an Inssure account is responsible for:
- Managing authorised users
- Assigning appropriate access permissions
- Maintaining accurate information
- Protecting account credentials
- Ensuring that information entered into Inssure is collected and used lawfully
Third-Party Links and Services
Inssure may contain links to third-party websites, applications, integrations, or services.
We are not responsible for the privacy practices, security, content, or policies of third-party services. Users should review the privacy policies of those services before providing information.
Children’s Information
Inssure is a business application intended for educational and training institutes and is not designed to be directly used by children for independent account registration.
Institutes may enter student information, including information relating to minors, as part of their legitimate institute-management activities. The relevant institute is responsible for ensuring that such information is collected and processed in accordance with applicable laws and appropriate consent or authorisation requirements.
Your Rights
Subject to applicable law, you may have rights relating to your personal information, including the right to:
- Request access to personal information
- Request correction of inaccurate information
- Request deletion where legally permitted
- Withdraw consent where processing is based on consent
- Raise concerns regarding processing of personal information
Requests may be submitted using the contact information provided below.
Where an institute is responsible for the information entered into Inssure, requests relating to that information may need to be directed to the relevant institute.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our services, technology, legal requirements, or business practices.
Any updated version will be published on this page with a revised “Last Updated” date.
Contact Us
Nest Software Pvt. Ltd.
India
Email: sales@nspl.co.in